Privacy Policy – New Beginning Peps

New Beginning Peps (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information

    • Name

    • Email address

    • Shipping and billing address

    • Phone number

    • Order details and account information

  • Payment Information: All payments are processed through secure third-party payment providers. We do not store credit card numbers or banking information on our servers.

     

    Technical & Device Information:

    • IP address

    • Browser type

    • Device information

    • Pages visited

    • Date and time logs

    • Referring website

    • Usage behavior

  • Communication Data:

    • Emails

    • Support messages

    • Order inquiries

2. How We Use Your Information

Your information may be used to:

  • Process transactions and fulfill orders

  • Provide customer support

  • Deliver notifications and service messages

  • Improve website performance and usability

  • Communicate promotional offers (only with your consent)

  • Detect fraud and security threats

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties including:

  • Payment processors (e.g., Stripe, PayPal, NMI)

  • Shipping and logistics providers

  • Email marketing providers

  • Fraud prevention services

  • Analytics providers (e.g., Google Analytics)

  • Legal authorities when required by law

All partners are contractually obligated to safeguard your data.

4. Cookies and Tracking

We use cookies, pixels, and tracking technologies to:

  • Analyze traffic behavior

  • Improve site functionality

  • Assist with advertising performance and retargeting

  • Track conversion metrics

You may disable cookies through your browser settings, though some website features may not operate correctly.

5. Data Security

We use commercially reasonable safeguards such as:

  • Encryption

  • Secure servers

  • Restricted access systems

  • Monitoring protocols

No system is 100% secure. By using our services, you acknowledge we cannot guarantee absolute data protection.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Maintain records

  • Comply with laws

  • Resolve disputes

When data is no longer required, it is deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent

  • Request data portability

  • Opt out of marketing communications

California Residents (CCPA/CPRA)

You have the right to:

  • Know what personal data is collected

  • Request deletion

  • Opt out of sale or sharing

  • Limit use of sensitive data

To exercise your rights, contact us at charles@newbeginningpeps.com.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Email & Marketing Communications

You may unsubscribe at any time by clicking the link included in emails or contacting us directly.

We comply with CAN-SPAM and GDPR marketing rules.

11. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact:

New Beginning Peps
Email: charles@newbeginningpeps.com
Customer Support: 440-213-5010